Same Day Delivery & Custom Bouquets

Same Day Fresh Flower Orders

Do you offer Same Day Delivery? Do you offer Same Day Delivery?

Yes we offer same day delivery.

Can I Customize My Floral Order? Can I Customize My Floral Order?

Yes, we can if flowers are in stock and in season. Timing may vary depending on floral request.

How Much Does Local Delivery Cost? How Much Does Local Delivery Cost?

Local Delivery Rate is calculated based on KM distance from Store at Checkout. General rates are $12

Do You Offer Local Delivery to my Area? Do You Offer Local Delivery to my Area?

Please call for outside city limit delivery pricing.

To see a Map of where we specifically offer Local Delivery, Please see here

Subscriptions

When will my Credit Card Get Charged? When will my Credit Card Get Charged?

For the First Order, your Credit Card will be charged the day you place the Order. For Recurring Subscription Orders your Credit card will be charged 1 day prior to your Subscription Delivery.

Why do you charge my CC one day Prior to Subscription Delivery? Why do you charge my CC one day Prior to Subscription Delivery?

Your Credit Card is charged in order to place an order into our system. The reason it is charged 1 day in advanced is to give our professionals a 1 day lead time in order to put together your amazing floral subscription!

Do I get to pick the Dates of when I want my Subscription placed? Do I get to pick the Dates of when I want my Subscription placed?

Yes you can choose the day and time slot for your pickup or delivery.

For example if you chose your Subscription to be Delivered on January 15th and you chose a 4 week subscription. Your next Subscription Delivery Date would be on February 12th (4 weeks after January 15th, 2022)

Can I pause and resume my Subscription? Can I pause and resume my Subscription?

Yes you can!

Make sure you create an account on the site, with the email used when you created the subscription.

If you pause your subscription, and resume it in the Future, it will resume on the next available Date. To manage your Subscription, Please Login first and then view here

Can I change my Subscription Dates? Can I change my Subscription Dates?

While you can't change the subscription Dates from the Manage Subscription Page, you can give us a call or email and we would be happy to update it for you!

Can I cancel my Subscription at anytime? Can I cancel my Subscription at anytime?

Yes, although we would hate to see you go, you may cancel your subscription either from the manage subscription Portal here

Or you may give us a call or email and we would be happy to assist you.

Returns & Refunds

Do you offer refunds? Do you offer refunds?

All Floral Sales are final.

Payments & Safety

Is my Credit Card safe with you? Is my Credit Card safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard.

Do you accept online payments? Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

Where can I learn more about the payment and processing on your store? Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

What forms of payment do you accept? What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard.

Frequently Asked Questions

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